Paper or Electronic Communications: We Keep the Options Open

November 8, 2019

Digital transformation is not only affecting those of us in business, it is also affecting consumers, who increasingly communicate, shop, pay their bills and seek news and other information online.


Tip Sheet on Critical Certifications that Protect Your Company’s Data

July 25, 2019 | By Scott Stephens, President

The lead in sentence should read as follows: In pursuing what certifications are important, here is a tip sheet with the security frameworks that address the unique requirements of each industry.


The Security Certifications Your Outsourced Service Provider Needs to Have

July 10, 2019 | By Scott Stephens, President

A critical consideration today when outsourcing business communications and payment services is security. Third-party providers that offer electronic billing solutions should be carefully vetted to ensure that they possess the highest security standards for storing, processing and transmitting credit cards and ACH payments, including data security, authentication and non-repudiation of bills.


Steps to Protecting Your Company’s Data

June 18, 2019 | By Scott Stephens, President

Data breaches (whether accidental or intentional) can be very costly in terms of damage to an organization’s reputation, lawsuits and regulatory fines, as well as customer loss. When comes to protecting a company’s data, even  a simple mistake like using the wrong size window envelopes can expose customer data, leading to costly regulatory fines and regulations. And when a high profile data breach makes headlines, the damage to a company’s reputation can be permanent.