In the News

DATAMATX Billing and Payment Solutions for the Insurance Market Video

The Center for Auto Finance Excellence (July 2, 2018)

“Security Must-Haves: A Guide to Selecting Third-Party Providers”

When a data breach makes the news, high-profile attacks on data centers and hacking incidents get most of the attention. What you may not hear about is the many data breaches that are caused by basic security lapses, like using the wrong size envelope and exposing sensitive customer information. For lending institutions working with third-party service providers, basic mistakes like these can lead to costly regulatory penalties and litigation. Knowing what to look for when selecting a secure provider can prevent…

PRESS RELEASE (May 22, 2018)

“DATAMATX Announces Prelude Software as New Solutions Partner”

Atlanta, Ga, May 22, 2018—DATAMATX, a leader in the distribution of critical business communications and payment services, today announced that Prelude Software (Prelude), a leading provider of payment management technology, has joined DATAMATX as a solutions partner. With Prelude’s Pay Pilot® disbursement hub solution accelerator, insurers can automatically upload payment request and check information via Pay Pilot to DATAMATX for print and distribution.  Additionally, Prelude’s Pay Pilot disbursement hub solution accelerator has been integrated into DATAMATX’s automated Micro output solution system for the print and distribution of MICR check processing on behalf of their insurance industry clients.

Speed of Change 3 – A Whole New Pandora’s Box

Xplor International – April 26, 2018 — It’s been over a decade since I wrote a column titled The Speed of Change.” In it, I discussed how technology was completely changing our relationship with time, which in turn, was changing our business processes dramatically.  In 2007, the technologies we were figuring out how to integrate were the Internet, PDAs and the new iPhone. Fast forward four years to 2011, when I wrote a column called The Speed of Change 2.  In 2011, it was a whole new set of tools, like mobile…

DATAMATX Successfully Completes SOC 2 + HITRUST CSF

ATLANTA, Ga, March 22, 2018—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, further strengthened its privacy and security controls by completing its second consecutive audit for Service Operational Controls (SOC) 2 aligned to the Health Information Trust Common Security Framework (HITRUST CSF).

The SOC 2 + HITRUST audit was conducted by an outside assessor organization, certifying that DATAMATX meets and exceeds the requirements for handling sensitive health care information under rigorous HIPAA standards. This year’s audit included additional controls specific to HITRUST, focusing on risk exposure, compliance…

PRESS RELEASE (February 14, 2018)

“DATAMATX Successfully Meets Requirements for Payment Card Industry Data Security Standard (PCI DSS v3.2)

ATLANTA, Ga, March 13, 2018—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, announced it has once again met the rigorous certification requirements as a service provider for the Payment Card Industry Data Security Standard (PCI DSS) version 3.2.  As payment security continues to be a top priority for businesses and consumers, the Payment Card Industry Security Standards Council (PCI SSC) has added stringent requirements, examining service provider change management processes, continuous monitoring, and maintaining seven critical security…

PRESS RELEASE (February 14, 2018)

“DATAMATX Successfully Completes Requirements for Federal Information Security Act (FISMA) Compliance

ATLANTA, Ga, February 14, 2018—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, today announced it has successfully completed an independent external audit of its information security policies, procedures and controls to measure compliance with the Federal Information Security Act (FISMA) and the National Institute of Standards and Technology (NIST) 800-53 Moderate baseline security controls. FISMA requires specific documentation, policies and procedures and defined processes to be in place to meet…

Is it Time to Privatize the U.S. Postal Service?

We all realize that knowing you need to do something – and then actually doing it – are two different things. The best example of this that comes to mind is the ongoing conversation about the financial difficulties of the U.S. Postal Service (USPS) and what to do about it. We know something needs to be done. The USPS has been losing billions of dollars a year for more than a decade. In fairness, there are several legitimate reasons for these losses – the decline of…..

LUCKY FORKS: DECISIONS OF THE USPS

As the USPS attempts to maintain its place in today’s digital world, it is taking several steps to choose the right path.

A fork in the road is often defined as a metaphor for a deciding moment in life or history when it’s required to make a major choice — any of which will have distinct consequences. In business, as in life, there are always forks in the road. We make choices and decisions and hope we are lucky enough to make the right ones. “Lucky forks” is what I call them. Some-times, we make a decision and find out…

PRESS RELEASE (August 31, 2017)

“DATAMATX Hosts Capital Area Mailing Focus Group Meeting

ATLANTA, GA, August 31, 2017— DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, hosted the USPS Capital Metro’s Area Inspiring Mail (AIM) focus group meeting at its Atlanta headquarters on August 29, 2017.The one-day event was designed to be an educational platform for sharing information about postal products, services and tools that support business mailers in growing their business, as well as improving mail quality and adding additional value to the mail…

PRESS RELEASE (April 3, 2017)

“DATAMATX Successfully Completes SSAE 16 SOC 1 Type II, SOC 2 + HITRUST CSF TYPE II Reports on Compliance

ATLANTA, GA, April 3, 2017—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, today announced that it has successfully secured the SSAE 16/SOC 1 Type II (Statement on Standards for Attestation Engagements No. 16) and SOC 2 Type II compliance reports for five and two consecutive years respectively…

Mailing Systems Technology March/April 2017

“Upping the Game with your Transaction Customer Communications”

There is a great deal written today about the importance of every communication you send to customers. These communications are now considered to at the heart of your company’s image and have a direct impact on…

PRESS RELEASE (March 6, 2017)

“DATAMATX to Host Tour of its Facility for Commercial Collection Practitioners Attending the Commercial Collection Agencies of America Spring Meeting”

ATLANTA, GA, March 6, 2017—–DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, will be hosting a tour of its Atlanta headquarters during the Commercial Collection Agencies of America Spring Meeting on March 9. This three-day conference…

PRESS RELEASE (February 1, 2017)

“DATAMATX Meets Upgraded PCI DSS 3.2 Standards Ahead of Required Date

ATLANTA, GA, February 1, 2017—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, announced it has successfully met the requirements for the newest Payment Card Industry Data Security Standard (PCI DSS) version 3.2 well ahead of the mandated February 1, 2018 date…

PRESS RELEASE (January 23, 2017)

DATAMATX to Host Xplor’s First 2017 Xploration Tour on February 9″

ATLANTA, GA, January 23, 2017—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, will be hosting Xplor’s first Xploration Tour for 2017 at its Atlanta, GA headquarters on Thursday, February 9. The one-day event, co-sponsored by GMC Software and Racami….

Mailing Systems Technology Top 10 Articles of 2016

Adding Value with 3-4-1 Is Yet Another Win-Win” was one of the Top 10 Must-read Articles of 2016 in Mailing Systems and Technology

Harry’s Corner (November 21, 2016)

“Unintended Consequences”

We held our annual INg meeting at Orlando in conjunction with this year’s Graph Expo in September. One of the speakers at our meeting was a labor attorney and among the many things he spoke to us about was the upcoming Overtime Rule. For those of you that may not know specific details on this new rule, starting on December….

PRESS RELEASE (October 17, 2016)

DATAMATX Selected By Large State Entity to Manage and Distribute Critical Business Customer Communications

ATLANTA, GA, October 17, 2016—DATAMATX, a national outsourcing provider and leader in the management and distribution of critical business communications and payment services, announced today it has been chosen by a large state entity to produce and manage a number of critical business applications it distributes to constituents.

PRESS RELEASE (June 8, 2016)

“DATAMATX Meets PCI DSS 3.1 Stringent Security Standards”

ATLANTA, GA, June 8, 2016—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, announced it has successfully met the Payment Card Industry Data Security Standard (PCI DSS) version 3.1. PCI DSS 3.1 is the latest iteration of the payment security standard introduced by Visa, MasterCard and the other major payment card brands to safeguard the transmission and storage of payment card data.

PRESS RELEASE (June 1, 2016)

DATAMATX Highlights Innovative Solutions that Reduce Costs and Drive Revenue for Print and Electronic Document Production and Delivery at IASA Show in San Antonio

ATLANTA, GA, June 1, 2016—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, encourage attendees at the IASA Annual Educational Conference & Business Show on June 12-15 in San Antonio, Texas, to stop by booth 1319 to see first-hand the many ways they can take advantage of the USPS two-ounces-for-the-price-of-one promotion.

PRESS RELEASE (May 9, 2016)

“DATAMATX President and CEO Works with Major Mailers to Make Third Ounce Free”

ATLANTA, GA, May 9, 2016—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, today announced Postmaster General, Megan J. Brennan, announced at the National Postal Forum held in March of this year that the USPS is planning to implement the promotional rate of three ounces for the price of one ounce by January 2017.

CU INSIGHT (March 23, 2016)

“DATAMATX Successfully Completes Rigorous SSAE 16 SOC 2 Certification to Attest to Effectiveness of Internal Security Controls”

ATLANTA, GA, March 23, 2016—DATAMATX, a national outsourcing provider and leader in the distribution of critical business communications and payment services, today announced that it has once again successfully complied with SSAE 16 Type II (Statement on Standards for Attestation Engagements No. 16) the company works to achieve annually, this time moving from a SOC 1 to a SOC 2 certification.

Mailing Systems Technology (Jan-Feb 2016)

“3-4-1: A WIN FOR ALL?”

This past September, I was at a meeting with the National Postal Policy Council (NPPC) where I serve on the board. Delivering value was the main topic of discussion at this NPPC meeting. James (Jim) P. Cochrane spoke to us about the need to make mail more relevant and to find ways to add more value to mail in order to keep it in the…

Electric Light & Power (Jan/Feb 2015)

“Implementing a Proactive Security Plan”

Several months ago, the National Institute of Standards and Technology (NIST) issued its “Framework for Improving Critical Infrastructure Cybersecurity.”

The Framework outlines best practices for enterprises of all types that work with and house client data.

Because NIST’s recommendations are high-level and general in nature, they apply to every industry…

HBMA (Jan/Feb 2015)

“Cybersecurity for Sensitive Data”

Recent large-scale data breaches at high-profile retailers have focused a lot of attention on the topic of data security. The question of how to keep sensitive data safe is one that every industry faces, but nowhere is it more important than in the healthcare industry, which by its…

Mailing Systems Technology (Nov-Dec 2014)

“Staying on the Track to Full-Service IMb Barcodes”

When asked to write this column entitled “Everything IMb,” it was with the thought that there would be a lot to say after the mandated implementation took place in January of 2014. How did it work, what issues were people having, how much were they saving. However, due to the ongoing concerns about the…

CU Insight (November 18, 2014)

“Disaster recovery – a 4 letter word spelled PLAN”

Every organization needs to have a plan in place for protection from serious incidents that can hinder normal business activities. A comprehensive recovery plan ensures continuity of business operations during an unexpected or chaotic situation. Although it may seem like a daunting task, taking a series of straightforward steps in planning for any potential disaster is simply ensuring a permanence of operations should anything unforeseen occur.

To create an effective Disaster Recovery Plan, it is necessary to determine the recovery point objective and recovery time objective for each aspect of your credit union, including…

Insurance Innovation Reporter (October 16, 2014)

“Cybersecurity: What to Look for When Outsourcing Transactional Documents Management”

Keeping sensitive data safe is a growing priority in every industry, and is particularly important for businesses entrusted with large amounts of sensitive customer information.

Many insurance organizations, financial institutions, utilities, healthcare providers and other organizations that handle high volumes of private information have…

B/OSS Insider Blog (October 6, 2014)

“3 Ways to Ensure Security When Outsourcing EBPP”

For improved efficiencies, enterprises that handle high volumes of private information often choose to outsource their electronic document processing, billing and distribution solutions (EBPP) to a third-party provider.

However, recent large-scale data breaches at high-profile retailers have focused a lot of attention on the topic of data security when it comes to EBPP…

CU Insight (July 23, 2014)

“Everything you wanted to know about Intelligent Mail for your credit union—and need to ask!”

We all know that webinars, podcasts and videos can be an excellent way to get the information you need to increase your knowledge base on a topic. When the topic is about Intelligent Mail, having access to materials that educate, answer questions and guide you down a solid path..

Mailing Systems Technology (May-June 2014)

“Getting Familiar with IMb Tracing”

Knowing the delivery status of your mailing or shipments can help improve the effectiveness of those of business mailings with the added benefits of lowering costs and also improving customer satisfaction. With the Intelligent Mail services now offered by the USPS..

Health Management Technology (June 2014)

“Unburden your billing cycle”

Communications between healthcare providers and their clients can be conducted today through a variety of media channels. Although many consumers still prefer hard copy statements sent through the mail, they are increasingly migrating to electronic bill presentment and payment (EBPP) processes, where…

CB Insight, May 2014

“Are full color statements in your bank’s future?”

For banks, the paper versus electronic debate will most likely go on for several more years. Members will continue to expect to receive information when they want it and the way they want it—and that includes paper. While the world may be mailing less, the idea of a paperless society is definitely a myth. In a recent study from InfoTrends, a document technology strategy and consulting firm, 66 percent of those surveyed still prefer to receive their business communications via paper…

CU Insight, May 2014 “Are Full-color Statements in Your Credit Union’s Future”

For banks, the paper versus electronic debate will most likely go on for several more years. Members will continue to expect to receive information when they want it and the way they want it—and that includes paper. While the world may be mailing less, the idea of a paperless society is definitely a myth. In a recent study from InfoTrends, a document technology strategy and consulting firm, 66 percent of those surveyed still prefer to receive their business communications via paper…

CB Insight, May 2014

“Are full color statements in your bank’s future?”

With the potential full-color documents have for delivering greater marketing options, as well as a documented higher level of customer satisfaction, it makes sense to start asking your document producers what it would take to begin printing account statements in full color. Already the leaders of the printing industry—from….

CU Insight, April 2014

“When Vendor Shopping, Keep Data Security Issues Top Of Mind”

The National Institute of Standards and Technology (NIST) has issued version 1.0 of its Framework for Improving Critical Infrastructure Cybersecurity. The report outlines a core of five key elements of data security: identify the risks,…