Operations Status: Atlanta, GA Phoenix, AZ Richmond, VA | |||
= 100% Operational = Operating and releasing mail at reduced production levels = No current production |
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Respond to the Changing Dynamics of Customer Communications
Every document you produce should engage your audience, hold new revenue opportunities and lower your cost
While digital document transformation has received most of the attention lately when given the choice of paper, electronic, or both, almost 20% of consumers still prefer paper according to a recent study by analyst firm, Keypoint Intelligence. Additionally, 95% of all First-Class bills, statements and notices get opened and read. On average, 49% of customers review their printed bill from 3 to 10 minutes.
Creating a more engaging document using cost-effective color
Including educational details, product information and promotional messages on the statement
Adding larger and more noticeable on-serts and inserts
Including informative newsletters with the advantage of 3 ounces for the 1 ounce rate at no additional postal cost
Create full color customer communications
Combine printed color statements with omni-channel customer campaigns for higher response
Provide Inkjet print capabilities for lower cost and faster turnaround
Offer MICR check production in a secure environment with signature images maintained in a secure network location
According to an InfoTrends study, one out of three consumers has reverted back to paper bills and statements after going paperless. Why? There are many reasons: a hard copy for their records, a reminder to pay their bills or simply security.