27 Apr Keep Your Business Moving Forward with Electronic Bill, Statement and Notice Delivery
In the wake of COVID-19, social distancing measures have produced radical changes in the business community, not least of which is the largescale shift to teleworking. Companies further along in their digital transformation journey are better equipped to scale up their teleworking arrangements from an occasional benefit to a companywide operation. However, all companies are grappling to some extent with issues of capacity and security as they move their workforce from the office to remote locations.
As COVID-19 strains the economy, demand for secure electronic options has never been higher. Providing a secure teleworking environment is challenging under the best of circumstances. When you are dealing with personally identifiable information and credit card payments, compliance regulations impose added requirements on businesses to protect the security and privacy of sensitive data. Companies that process credit card payments are also subject to PCI DSS standards, which require companies to implement a wide range of controls related to network security, data retention, and wireless access, among a host of other requirements.
Providing customers with timely communications and processing payments while complying with myriad regulations and industry standards is a tall order even for companies that have incorporated a remote work environment into their standard operations. For companies seeking a secure solution, electronic presentment and bill payment eliminate many of the security risks while delivering communications to customers through their preferred channels. E-presentment eliminates printing and postage costs, while electronic bill payment allows your business to process time sensitive payments early and provide much-needed relief for your customers during uncertain times.
DATAMATX can help you quickly move to electronic delivery with a professional email template that links to your customer portal, attaches a PDF statement to the email, or drives your customer to your web address to view and even pay outstanding bills
To protect data confidentiality, we use the strongest encryption policies available to protect and continuously monitor all data and transactions and employs multiple firewalls and routers to filter unauthorized inbound network traffic and deny any connections that have not been explicitly authorized. In addition. DATAMATX uses strong password policies with complexity, strength and lockouts that are strictly monitored and enforced. We have has also undergone the most rigorous compliance audits in the industry with independently validated reports on compliance for SOC1, Type 2, SOC 2 + HITRUST, PCI-DSS vs 3.2, Level 3, and FISMA/NIST 800-53.
The extraordinary pressures placed on businesses by the COVID-19 do not exempt companies from the legal and ethical obligations to protect their customers’ sensitive financial information. Engaging a company to provide electronic payments and delivery provides a viable solution that gets customers the financial support they need quickly and securely.
If you looking for a secure way to process payments for your customers? Call DATAMATX at 800-943-5240 or visit our website at www.datamatx.com.