DX Blog

Digital transformation is not only affecting those of us in business, it is also affecting consumers, who increasingly communicate, shop, pay their bills and seek news and other information online. However, a 2019 survey sponsored by an organization called Two Sides and conducted by global...

A critical consideration today when outsourcing business communications and payment services is security. Third-party providers that offer electronic billing solutions should be carefully vetted to ensure that they possess the highest security standards for storing, processing and transmitting credit cards and ACH payments, including data...

Data breaches (whether accidental or intentional) can be very costly in terms of damage to an organization’s reputation, lawsuits and regulatory fines, as well as customer loss. When comes to protecting a company’s data, even  a simple mistake like using the wrong size window envelopes...