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25 Jul Postage Prices Are Changing: What You Need to Know—and How to Stay Ahead

On May 30, 2025, the Postal Regulatory Commission (PRC) approved the U.S. Postal Service’s latest request for rate adjustments, which officially took effect on July 13, 2025. These changes impact businesses that depend on print and mail for customer communications—but with the right strategy, there...

26 Jun What Insurers Should Look for in a Print and Electronic Transactional Communications Partner

Transactional communications play a critical role in the insurance industry. From explanations of benefits (EOBs) to policy documents, renewal notices, and premium invoices, these communications are not just routine. They are often regulatory, time-sensitive, and essential to maintaining customer trust. As our insurance clients continue to...

17 Apr AI at Work: Key Takeaways from McKinsey’s Superagency Study

McKinsey recently issued a report, "Superagency in the Workplace: Empowering People to Unlock AI's Full Potential," exploring the idea that AI isn't here to replace people but should be used to amplify their capabilities. The concept of "superagency" refers to the ability of individuals and...

18 Dec The Value of Showing Up to Industry Events

Our founder, Harry Stephens, always loved the quote, "The world is run by people who show up." He believed the backbone of any industry is its people and that it is important to “show up” and connect with people that make our industry great. Whether...

09 Jun hiring