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16 Oct Internal Planning and the Right External Partnerships Can Prevent a Data Breach

October is Cybersecurity Awareness Month, so we think it is the perfect time to reflect on a few important steps for protecting sensitive client data. Data breaches are everyday threats faced by organizations of all sizes, but particular ones with high-volume transactional documents. The best defense...

20 Aug Why Companies Should Keep Print in the Mix in the Age of AI

There is no argument that AI is reshaping the way organizations communicate. From automating workflows to enhancing personalization, AI promises greater efficiency and improved experiences for customers. For industries that produce transactional documents, where accurate and timely communication is critical, AI-driven tools can help manage...

25 Jul Postage Prices Are Changing: What You Need to Know—and How to Stay Ahead

On May 30, 2025, the Postal Regulatory Commission (PRC) approved the U.S. Postal Service’s latest request for rate adjustments, which officially took effect on July 13, 2025. These changes impact businesses that depend on print and mail for customer communications—but with the right strategy, there...

26 Jun What Insurers Should Look for in a Print and Electronic Transactional Communications Partner

Transactional communications play a critical role in the insurance industry. From explanations of benefits (EOBs) to policy documents, renewal notices, and premium invoices, these communications are not just routine. They are often regulatory, time-sensitive, and essential to maintaining customer trust. As our insurance clients continue to...

17 Apr AI at Work: Key Takeaways from McKinsey’s Superagency Study

McKinsey recently issued a report, "Superagency in the Workplace: Empowering People to Unlock AI's Full Potential," exploring the idea that AI isn't here to replace people but should be used to amplify their capabilities. The concept of "superagency" refers to the ability of individuals and...

18 Dec The Value of Showing Up to Industry Events

Our founder, Harry Stephens, always loved the quote, "The world is run by people who show up." He believed the backbone of any industry is its people and that it is important to “show up” and connect with people that make our industry great. Whether...

09 Jun hiring