Careers

THIS IS AN NOT A REMOTE JOB, WE ARE TAKING APPLICANTS FROM THE ATLANTA AREA ONLY.

SUMMARY: In this role, you’ll assist in managing the department and daily Mail / Distribution Services operations, ensuring quality service and the professional development of all associates. You will assist in overseeing client mail workflow priorities and ensure timely and accurate mail receipt and scanning of client transactions. All work adheres to and is managed in accordance with established quality and productivity guidelines and standards.

Duties Specific to Mail Operations:

• Oversees 3 shifts within the Mail Processing Operation, approximately 75 staff, working with shift supervisors to coordinate labor, workflow, and client service level agreements.
• Coordinates and monitors daily mail and scanning workflow to ensure all Mail/Distribution Services functions are performed on an efficient, timely basis and meet quality, productivity, SLA, and audit standards; reviews and prepares quality and productivity reports for management
• Plans allocate, and monitors work and make decisions regarding employment, performance reviews, training and development, salary recommendations, and related employee actions
• Interfaces with the internal and external client(s) to respond to questions regarding shareholder account issues, post office boxes, research, and scanning. Escalates mail or scanning exceptions with significant financial ramifications to senior management
• Communicates with various support and Mail/Distribution Services departments to address shareholder and client inquiries
• Reviews operating procedures and policies identify issues and make improvement recommendations to senior management
• Manages the training and development of department personnel
• Regularly monitors associates, progress and provides sorting, productivity, and quality feedback to direct reports
• Oversees the utilization of all SCL, Pitney Bowes Metering, WorldShip, OPEX and IBML mail services/scanning applications and equipment, as directed by management
• Monitors individual usage and provides feedback to associates, as well as vendors
• Manages and participates in a variety of special projects, new product testing, and implementation
• Partners with USPS, as well as work with operations in both East and Midwest for mail delivery

• Work appropriately and enthusiastically with others and responds appropriately in interpersonal situations
• Knowledge and ability to execute excellent management, employee engagement, and leadership principles and practices
• Demonstrated critical thinking skills, ability to reason, and use good judgment
• Ability to communicate effectively in writing and orally, technically and non-technically, with individuals throughout the Organization and at all skill levels
• Ability to learn and be proficient in the use of MS Office Suite (Word, Excel, Access, Power Point), internet-based and industry-specific applications
• Detailed oriented with the ability to plan, set priorities, and adapt to rapidly changing situations while meeting commitments in a timely manner and staying focused under pressure
• Ability to manage multiple projects with attention to detail and follow-through, and to deliver high-quality accurate results/products
• A self-starter and innovator, with the ability to exercise independent judgment
• A team player with strong relationship building skills and a positive attitude
• Ability to work appropriately and enthusiastically with others
• Demonstrated ability to maintain the confidentiality of privileged information

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Bachelor’s degree in Business Administration or Management preferred, or a related field required, or equivalent combination of training and experience
• Or 3-5 years progressively responsible experience in the mail industry or a related field, with at least 2 years at a management level
• Project management experience preferred

Position: Operator of Bell+Howell high-speed mail inserting equipment. Prior experience in a mail shop and a 10 key skillset preferred.

DATAMATX is one of the nation’s leading providers of variable print and electronic billing solutions, with production facilities in Ashland, VA, Atlanta and Phoenix.

Candidate: The right candidate will possess a strong commitment to produce quality work in a high-production environment. Computer skills and communications ability is also extremely important.

Shift: 7am – 3:30pm, Monday through Friday

Some flexibility to work later in the afternoon on occasion is required.

Position is full-time and hourly. This position pays $12-15/hour depending on experience.

Email resume to rchildress@datamatx.com or fax to 804-365-1001.

We offer a full benefits package with a choice of health plans and a 401k with match for all eligible employees.

DATAMATX is an Equal Opportunity Employer. Local candidates will only be considered at this time. Candidates must be able to pass pre-employment background screening including a drug test. Please visit our website at www.datamatx.com

PPE is available to all employees, Datamatx maintains a comprehensive Covid-19 Policy

This position is responsible for operating and monitoring mail insertion machines and ensuring that all mail pieces meet established quality standards.  Duties include running the mailing equipment, scanning and entering data into our job tracking system, and completing required documentation for each job.

Established in 1976, DATAMATX has grown into one of the nation’s leading providers of variable print and electronic distribution for billing solutions. We are seeking a variable data processing specialist in our Atlanta, GA office that combines the position of a developer, document designer, and process specialist. You must be able to work in a fast-paced team environment, managing multiple projects in the technical data processing arena. You will have the opportunity to work closely with other peers to problem-solve and learn, while fulfilling client’s data and personalization requirements on a continuous basis. Bring your data processing expertise to an environment where you can expand your project management and document design skills.

We have facilities in Georgia, Arizona, and Virginia.

DATAMATX offers a solid benefits program for our employees. These benefits include:

• Medical — DATAMATX offers a choice of plan options through Cigna that help protect team members and their families against major medical expenses. The plans include prescription and pharmacy options.

• Dental — DATAMATX offers dental coverage through Cigna which includes coverage for routine care as well as minor and major restorative care.

• Vision — DATAMATX offers a vision plan through Cigna which includes coverage for prescription eyeglasses, contact lenses and basic examinations.

• Life Insurance and Accidental Death & Dismemberment (AD&D) — DATAMATX provides basic life and AD&D at no cost for our employees.

• Short Term Disability — DATAMATX offers a disability plan for employees while recovering from short-term illnesses or injuries.

• Voluntary Life/AD&D for Employee, Life for Spouse and Children — Employees can purchase affordable life insurance for their entire family.

• 401K Plan — DATAMATX offers a 401K plan in which employees may make pre-tax or Roth contributions with a company match.

• Paid Time Off — DATAMATX provides vacation days, sick days, holidays, and paid jury duty. Annual vacation time increases with length of service.