Operations Status:  Atlanta, GA Phoenix, AZ Richmond, VA |
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= 100% Operational  = Operating and releasing mail at reduced production levels  = No current production |
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Datamatx is proud to be a part of the Imaging Network Group (INg). This organization brings together mid-sized, high-volume service providers to share perspectives on where the industry is headed. This year, the numerous discussions that took place at the conference were aptly summarized in...
ATLANTA, November 14, 2025—Datamatx, a leading national provider of secure print, mail and electronic customer communication solutions, has earned the HITRUST Risk-based, 2-year (r2) Certification for its information security management and operational systems supporting print and mail production, electronic document delivery and data management services....
October is Cybersecurity Awareness Month, so we think it is the perfect time to reflect on a few important steps for protecting sensitive client data. Data breaches are everyday threats faced by organizations of all sizes, but particular ones with high-volume transactional documents. The best defense...
AI is poised to fundamentally reshape the production and management of transactional documents, particularly in highly regulated industries like financial services, insurance, and government. Organizations in these industries rely on timely, accurate, and secure delivery of statements, bills, claims, and notices. With AI advancing at...
There is no argument that AI is reshaping the way organizations communicate. From automating workflows to enhancing personalization, AI promises greater efficiency and improved experiences for customers. For industries that produce transactional documents, where accurate and timely communication is critical, AI-driven tools can help manage...
On May 30, 2025, the Postal Regulatory Commission (PRC) approved the U.S. Postal Service’s latest request for rate adjustments, which officially took effect on July 13, 2025. These changes impact businesses that depend on print and mail for customer communications—but with the right strategy, there...
Transactional communications play a critical role in the insurance industry. From explanations of benefits (EOBs) to policy documents, renewal notices, and premium invoices, these communications are not just routine. They are often regulatory, time-sensitive, and essential to maintaining customer trust. As our insurance clients continue to...
As a provider of bills and statements for healthcare, we know the importance of creating relevant and high-quality customer and patient communications while complying with privacy, accuracy, and HIPAA regulations for all hospital and medical bills. With this in mind, ensuring every communication is efficient...
McKinsey recently issued a report, "Superagency in the Workplace: Empowering People to Unlock AI's Full Potential," exploring the idea that AI isn't here to replace people but should be used to amplify their capabilities. The concept of "superagency" refers to the ability of individuals and...
In our last blog, we covered how as the use of AI becomes more prevalent, it is certain that the ethical, legal, and operational challenges associated with its use must be considered. We suggested that to ensure AI is used responsibly and effectively, a good first...