Atlanta, GA Phoenix, AZ Richmond, VA = 100% Operational 
= Operating and releasing mail at reduced production levels 
= No current production| Operations Status: Atlanta, GA Phoenix, AZ Richmond, VA |
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= 100% Operational = Operating and releasing mail at reduced production levels = No current production |
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**UPDATE**
Friday, May 15, 2020, 10:00 pm EST
DX Customers, Partners, and Business Friends,
Good morning, I hope it’s been a positive week for everyone under the circumstances.
The primary center of attention for us continues to be for the health and well-being of our Team here at Datamatx, so we continue to exercise the right precautions throughout and are doing well thus far although each day brings a new experience as I think we are all finding.
Important and informative service alerts are available to subscribe to can be found at https://about.usps.com/newsroom/service-alerts.
If you should have any questions or inquiries, please reach out to your DX Account Manager, call us at 800-943-5240, or send our Team an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Prayers out to all, we will get through this and I think things are beginning to look just a little better!
Stay well.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
Tuesday, May 5, 2020, 10:00 pm EST
DX Customers, Partners, and Business Friends,
Good morning.
Focus continues to be on our Team here at Datamatx and keeping everyone healthy and well at all locations, and so far so good. We continue our internal COVID-19 team meetings three times a week, practicing sound and safe procedures like checking everyone’s temperature daily at shift/work start times and minimizing common touchpoint areas, and cleaning and disinfecting well among other implemented safety precautions that we are exercising throughout.
All three of our production operations are online and operating as normal. We continue to remain on schedule with all Customer work at this time and continue to anticipate minimal to no delays in any processing or delivery times through the end of this week 5/8. If we do experience any unforeseen situations that may impact our production and cause substantial delays, we will certainly post these and do our best to make everyone aware. Our plans have not changed and we plan to present mail to the USPS daily as scheduled at each of our facilities and don’t expect any reasons for delays at this time.
International mail delivery has been hampered substantially and we are hearing of many delays to over 100 countries worldwide. For Canada and Mexico, both are still only reporting limited delays for letter mail, and the delays into these countries sound to be minimal.
And for additional logistics details, please see the following link posted by the USPS regarding international mail delivery at https://about.usps.com/newsroom/service-alerts/international/welcome.htm. Additionally, more useful USPS updates can be found at https://faq.usps.com/s/article/USPS-Coronavirus-Updates-for-Business-Customers, and important service alerts available to subscribe to can be found at https://about.usps.com/newsroom/service-alerts.
If you should have any questions or inquiries, please reach out to your DX Account Manager, call us at 800-943-5240, or send our Team an email to covid-19@datamatx.com and we will respond back as quickly as possible.
We continue our prayers for all as we weather the storm here.
Stay well.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
Monday, April 27, 2020, 10:00 pm EST
DX Customers and Partners,
Good morning and hoping everyone had a safe weekend as we continue to fight this terrible COVID-19 pandemic. We’re continuing to focus on our Team here at DX and keeping everyone healthy and well at each of our three facilities. As most of you are aware of the news, Georgia opened up for business Friday so many eyes will be monitoring how this goes over the next week. For our Atlanta facility, we expect no changes to our current operating procedures.
As of this morning and after a busy production weekend, all three of our production operations are online and operating as normal. We continue to remain on schedule with all Customer work at this time and continue to only anticipate minimal to no delays in any processing or delivery times through the end of this week as we head into May and month-end processing. If we do foresee any extensive challenges that may cause additional delays we will certainly post these and try to make everyone aware. We plan to present mail to the USPS daily as scheduled and do NOT foresee any reasons for delays at this time.
As of today for International, in addition to those already reported by the USPS, there are expanding countries and delivery areas around the globe that have reported further delivery challenges and extensive delays by the USPS, and in some cases have stopped receiving inbound mail. For our two neighbors, Canada and Mexico, both are still only reporting limited delays for letter mail, and this sounds to be minimal.
Please see the following link as well for other informational posts by the USPS regarding international mail delivery at https://about.usps.com/newsroom/service-alerts/international/welcome.htm. Additionally, some other useful USPS updates can be found at https://faq.usps.com/s/article/USPS-Coronavirus-Updates-for-Business-Customers, and service alerts can be located at https://about.usps.com/newsroom/service-alerts.
If you should have any questions or inquiries, please reach out to your DX Account Manager, call us at 800-943-5240, or send our Team an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Continued prayers to each of you and yours as we’re beginning to hopefully see the light at the end of the tunnel and our hopes are increasing that we will soon get back to a state of a different type of normalcy and see the number of fatalities drop.
Stay well.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
Monday, April 13, 2020, 4:00 pm EST
DX Customers and Partners,
Good afternoon. I do hope everyone had a nice Easter under the current conditions that we all find ourselves in.
We’re continuing to focus on the wellbeing of our Team here at Datamatx, and I have to say that they’re doing a remarkable job as we continue to navigate through the COVID-19 pandemic. We’re really blessed!
As most others that are currently operating as essential service providers here in the U.S, we’re working hard at following and acting on the Governments as well as the appropriate Health Organization’s guidance on COVID-19.
As of this afternoon, all three of our production operations are online and operating as normal. We continue to remain on schedule with all Customer work currently, and continue to only anticipate minor to zero delays in any processing or delivery times through the end of the week but will be providing additional status updates throughout the week. We plan to present mail to the USPS daily as scheduled and do NOT foresee any reasons for delays at this time.
As of today, in addition to those already reported, there were only a couple additional international areas that have reported delivery challenges by the USPS. Again, as of this afternoon, Canada and Mexico are reporting some limited delays for LETTER MAIL but it is minimal. Please see the following link for additional details, and as well as other informational posts by the USPS regarding international mail delivery at https://about.usps.com/newsroom/service-alerts/international/welcome.htm
If you should have any questions or inquiries, please reach out to your DX Account Manager, call us at 800-943-5240, or send our Team an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Prayers to all as hopefully this will be the week where things begin to flatten and look more optimistic.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
Thursday, April 9, 2020, 10:00 am EST
DX Customers and Partners,
Good morning. Hoping everyone is staying healthy and well through these difficult times for us all.
We continue to follow the Government and Health Officials guidance on COVID-19 as well as operate our facilities as an essential business providing uninterrupted services to our Customers and Partners.
As of this morning, all three of our production operations are online and operating as normal. We remain on schedule with all jobs currently, and anticipate minor to no delays in any processing or delivery times through the end of the week. We plan to present mail to the USPS daily as scheduled and do NOT envision any delays or issues at this time.
There continue to be more international areas that have been reporting delays and delivery challenges by the USPS. As of this morning, Canada and Mexico are reporting some but limited delays at this time for LETTER MAIL. Please see the following link for additional details, and as well as other informational posts by the USPS https://about.usps.com/newsroom/service-alerts/international/welcome.htm .
If you should have any questions or inquiries, please reach out to your DX Account Manager, call us at 800-943-5240, or send an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Again, continue to stay healthy and safe.
Prayers to each of you, your families and the companies you work with.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
Monday, April 6, 2020, 9:00 am EST
DX Customers and Partners,
Good morning. I hope you and your families are all remaining safe and healthy through this as it affects all our lives so dramatically. I know this past weekend was a tough one for us all, with additional negative news shared through all the various media outlets as we all fight together through this terrible COVID-19 pandemic.
Here at Datamatx, our amazing Team continues to work hard each day to provide those critical services and communications to our fellow Americans through this pandemic, operating as an Essential Services Provider as designated by the US Department of Homeland Security under our Federal Government.
Our DX Team remains our highest priority and ensuring they remain healthy and safe through this situation is absolutely critical. We’re increasing the frequency of cleaning protocols throughout and will have additional team member’s teleworking this week as we continue to reduce face to face interaction at all locations. The DX COVID-19 team continues to meet each day to further make modifications to our SOP’s to reduce the potential introduction of infections here.
As we begin the week, and as of Monday, April 6th at 9 am EST, we’re continuing normal production operations at all locations which we started yesterday. We remain on schedule with all jobs currently, and anticipate minor to no delays in any processing or delivery times through most of the week at this time. We plan to present mail to the USPS daily as scheduled and do NOT envision any barriers or issues at this time.
Again, there are a few more international countries that have been reporting delays and delivery challenges by the USPS. Canada and Mexico are reporting very limited delays at this time. Please see the following link for additional details, and as well as other informational posts by the USPS https://about.usps.com/newsroom/service-alerts/international/welcome.htm .
Of course, if you should have any questions or inquiries, please reach out to your DX Account Manager, call us at 800-943-5240, or send an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Stay healthy and safe. Prayers to each of you, your families and the companies you work with.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
Thursday, April 2, 2020, 9:00 am EST
DX Customers and Partners,
Good morning. I hope this update finds each of you and your families safe and healthy as this COVOD-19 pandemic continues to heavily impact all our lives more each day.
Datamatx is operating as an Essential Services Provider by the US Department of Homeland Security under our Federal Government’s guidance and direction.
We are continuing to make our DX Team the highest priority and ensuring they stay safe and healthy. We continue to reduce face to face interaction through expanded teleworking and other schedule modifications where possible and we continue to meet with our COVID-19 team daily to make additional changes to procedures and processes to reduce any introduction of COVID-19 to our facilities.
As of Thursday, April 2nd, 9 am EST, we are continuing normal operations at all locations and anticipate minor to no delays in any processing or delivery times. We plan to present mail to the USPS as scheduled and do not envision any barriers or issues. There are additional delays to delivery to a number of international countries reported by the USPS. Please see the link here for additional details and as well for future updates regarding international deliveries https://about.usps.com/newsroom/service-alerts/international/welcome.htm .
If you should have any questions, please reach out to your DX Account Manager, call us at 800-943-5240, or send an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Stay healthy and safe.
God bless.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
March 30, 2020, 9:00 am EST
DX Customers and Partners,
I hope this message finds each of you and your families safe and healthy.
As Datamatx is categorized and considered to provide essential services as part of the national critical infrastructure services as stated by the US Department of Homeland Security, we continue to operate at near full capacity and operate all facilities with minimal disruptions.
We are making our DX Team the highest priority and ensuring they stay safe and healthy, and of course continuing to follow CDC, WHO and our government’s guidance as it relates to our facilities, personnel, and operations practices. This week we plan to continue normal operations and anticipate minor to no delays in any processing as we work to present mail to the USPS on a normal schedule.
If you should have any questions, please reach out to your DX Account Manager, call us at 800-943-5240, or send an email to covid-19@datamatx.com and we will respond back as quickly as possible.
Stay healthy and safe.
God bless.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
**UPDATE**
March 25, 2020, 11:00 am EST
To all of our valued Customers and Partners,
Our COVID-19 Team is continuing to meet each day to review the most current guidance from the CDC, WHO, and the federal, state and local authorities. We continue to make changes and adjustments to our response plan with each day in regards to our DX team, our Customers, and regarding the continued operation at our facilities as we are considered an essential and critical infrastructure service by The Department of Homeland Security.
Again, our highest priority is in regard to our Employees safety, health, and wellbeing. We’re continuing to follow CDC guidelines and are continuing to decrease face to face interaction and further exercise social distancing among other changes. To further reduce interaction with our operations and production teams, we are also working to establish work from home capabilities for those that are able to perform their work remotely.
As of 11 am EST today, all facilities remain open and are currently operating normally with no reported delays. The USPS facilities and services also continue to operate as normal with few interruptions and delays that we have been made aware of and we are maintaining close contact with them. I will note that they have discontinued “signature service” requirements, but are continuing to deliver to businesses and residential delivery locations as normal. There are some limited international mail delays as you might imagine at this time that we have been made aware of by the USPS. If you need additional details regarding this, please reach out to us directly.
We will continue to provide updates through our website at www.datamatx.com, as well as push email updates of changes in production schedules or operations.
We want to ensure that we’re remaining accessible and responsive during these times for you, and we’re able to respond to inquiries timely as you have come to expect under normal circumstances. Please continue to utilize your normal communication channels and methods to contact the appropriate business contacts here at Datamatx. We have also set up a special email address for special inquiries and other needs at covid-19@datamatx.com of which we are monitoring and will certainly do our best to respond back to you timely.
Thank you once again for your trust and partnership, and we will get through this.
God bless.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
** UPDATE **
March 20, 2020
To Our Valued Customers and Partners,
In light of the quickly changing conditions, Datamatx continues to closely monitor the evolving circumstances related to the Coronavirus (COVID-19). Our COVID-19 Team is continuing to meet at minimum daily to review the most current guidance from the CDC, WHO, and federal, state and local authorities, and we are proactively making adjustments to our preparedness and response plan with each day.
Our primary focus first and foremost is regarding our Employees safety, health and wellbeing. We continue to work to ensure we are following guidance from all of the appropriate government and health official’s as we navigate through these uneasy and challenging times in an effort to keep everyone safe and healthy.
All of our facilities remain open and are operating normally at this time as of this morning. USPS facilities and services also continue to operate as normal with only a few procedural exceptions here in the States.
We will continue to provide updates through our website at www.datamatx.com, as well as send email updates of changes in any schedules or operations.
Lastly, we want to ensure that we remain accessible and responsive during these times for you, and are able to respond to inquiries timely in an effort to continue to meet our Customer’s needs. Please continue to utilize your normal communication channels and methods to contact the appropriate business contacts here at Datamatx. Additionally, we have set up a special email address for special inquiries and other needs which is covid-19@datamatx.com, and will, of course, do our best to respond to inquiries timely.
Thank you once again for your business, trust and partnership.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341
March 13, 2020
To Our Valued Customers and Partners,
Datamatx is closely monitoring the evolving circumstances related to the Coronavirus (COVID-19). A team has been created and is meeting daily to review the most current guidance from the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO), and state and local authorities and make proactive adjustments to our preparedness and response plan.
To ensure that you are aware of our business continuity efforts and feel comfortable with our commitment to provide the service and support you depend on daily, we will provide ongoing updates as necessary.
Datamatx Employee Well-being
Data Center Redundancy
We maintain two redundant data centers to provide uninterrupted processing capabilities during business interruptions and incidents like the Coronavirus pandemic. For these reasons, we expect minimal, if any, disruption in our data operations services.
Business Continuity
While the actual impact of the evolving Coronavirus is unknown at this time and there are many variables, we have proactively reviewed our business continuity plans and we believe that our plans and capabilities allow us sufficient flexibility to meet business continuity needs and continue to respond as the situation develops.
Datamatx Third-Parties, Suppliers and Partners
We are reviewing the third parties that provide products and services that we rely on to ensure they are prepared to meet their obligations to Datamatx. Several Datamatx solutions are dependent on specific components provided by business partners. We are actively working with our key business partners to ensure they are proactively updating their business continuity plans as the Coronavirus and its possible impact evolve.
Customer Business Continuity Plan Reviews
We strongly encourage our customers and partners to also carefully evaluate their business continuity plans based on the potential and unique impact of the Coronavirus.
Questions
While we respect the uncertainties inherent in the Coronavirus pandemic, we are well prepared to respond to the possible impact with operational redundancies, a Customer-focused staff, and proven business continuity plans and resources. If you have specific questions about our efforts to minimize the possible impact on our Customers, please contact us at covid-19@datamatx.com.
Thank you for your business, trust, and partnership. I have full confidence that we will work through this together.
Scott Stephens
President/COO
Datamatx, Inc.
3146 Northeast Expressway NE
Atlanta, GA 30341