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Outsourcing your billing processes. Top five reasons it's right for your business.

 

Would you like to accelerate client payments and reduce complaints? Discover how turning to DATAMATX for your billing needs will reduce your costs, get your invoices out faster and build better customer relationships.

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Utilities

With changing regulations, an increasing amount of consolidations and higher customer expectations, energy industries are facing a competitive new marketplace.  To stay ahead of the game, utilities need to shun old stereotypes and recast themselves as more customer-friendly.  Today, it’s more important than ever to produce a customer-rich experience across all customer touch-points—including the monthly statement.  At DATAMATX, we help utilities meet their changing business needs by providing printed and electronic billing solutions that offer:

  • Faster Time to Market – With three production facilities nationwide, we can deliver your statements by USPS anywhere in the continental US in just two days!

  • eVIEW – Enhance customer service with PDFs of your bills and statements that can be easily reprinted, e-mailed or faxed for customers at any time. 

  • eTRAX – Maintain total control of your documents with a system that gives you online access to real-time account information 24/7.

  • eREMIT –Online bill presentment and payment gets your statements to customers faster, while reducing billing costs and recouping some payments sooner than with print.

  • Disaster Recovery – Our comprehensive disaster recovery plan ensures your data and projects are always safe and secure.

  • NCOALink™ – We guarantee accuracy and quick delivery with the USPS National Change of Address program.

  • In-House Design – Create more meaningful customer relationships by adding personalization, color and dynamic charting to bills and statements.

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