| |
DATAMATX is recognized for offering utilities strategies that help
reduce their costs and mitigate risk—all while increasing customer
service levels that are so important today. We understand that your
bills and statements are a significant customer touch point when it
comes to customer care the collection of revenue..... Whether you
are a small to midsize municipality, or a utility serving a large
region, our utility industry team can consult with your team to
devise a solution that meets all your needs…and your wants. Here are
just a few of the areas where we can help:
-
Best-in-class document composition software to improve the
readability of the bill and create an information sharing platform
between you and your clients.
-
Electronic Bill Presentment & Payment (EBPP) “Going green” is
becoming a mandatory objective for companies everywhere. Many are
motivated by environmental concerns as well as and others are
motivated by the opportunity to reduce costs.
-
 Cost
reduction opportunities. Paperless billing is quickly becoming a
requirement of consumers who are realizing the benefits of cost
reductions, convenience of receiving payments electronically, and
reducing their environmental waste impact.
-
Online review and approval and real-time account information to
facilitate CSRs.
-
Address hygiene and intelligent inserting and pre-sorting to ensure
maximum postal discounts.
-
Document design efficiencies for maximizing postage savings and
reducing paper costs.
|