DATAMATX is recognized for offering utilities strategies that help reduce their costs and mitigate risk—all while increasing customer service levels that are so important today. We understand that your bills and statements are a significant customer touch point when it comes to customer care the collection of revenue..... Whether you are a small to midsize municipality, or a utility serving a large region, our utility industry team can consult with your team to devise a solution that meets all your needs…and your wants. Here are just a few of the areas where we can help:

• Best-in-class document composition software to improve the readability of the bill and create an information sharing platform between you and your clients.

• Electronic Bill Presentment & Payment (EBPP) “Going green” is becoming a mandatory objective for companies everywhere. Many are motivated by environmental concerns as well as and others are motivated by the opportunity to reduce costs.

• Cost reduction opportunities. Paperless billing is quickly becoming a requirement of consumers who are realizing the benefits of cost reductions, convenience of receiving payments electronically, and reducing their environmental waste impact.

• Online review and approval and real-time account information to facilitate CSRs.

• Address hygiene and intelligent inserting and pre-sorting to ensure maximum postal discounts.

• Document design efficiencies for maximizing postage savings and reducing paper costs.