eTRAX Job Status – shows the Work Number assigned by DATAMATX, Job Name Processing Date and Time and Status of the Job at the time viewed.


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Project Management and Support

With DATAMATX, you are never in the dark about the status of your project. Our proprietary TRAX system uses next generation, two-dimensional (2D) barcoding to track documents as they flow through our facilities and stores the information in a database for quick, easy access by our customer service staff when you call. Or, check the status yourself via eTRAX! Through your own computer, you can access eTRAX online anytime of the day or nigh and review and download your documents in PDF format via Adobe Acrobat Reader.

eTRAX – by clicking on the Work Order Number in the Job Status screen you will receive detail regarding the Work Order.  Date and Time Received, Approved, Processing Completed, Printing Completed, Quality Assurance Completed, and Mailed.  The report also provides Job Counts of, Total Statements, Total Images, Total #10, 6x9 and 9x12 envelopes used, Return, or No Mail pieces and the Total Mailing.

eVIEW – with eView you can see your documents as your customers do. Get complete access to final customer documents with eVIEW on-line document retrieval system. Simply search by account number and you'll see a full-color PDF of your customer's document - ready to review, print, e-mail or fax, right from your desktop.

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