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Financial service providers are enhancing the customer experience by expanding their operations to include a full range of banking, investment and other wealth management services. At the same time, firms are striving to meet many business challenges, including customer segmentation to target the most profitable clients; increasing regulatory burdens; enhanced asset retention and cross-selling opportunities; and the need for a communications strategy that speaks clearly and is relevant to customers across all business channels. At DATAMATX, we help financial service providers meet their changing business needs by providing printed and electronic billing solutions that offer:
- Faster Time to Market – With three production facilities nationwide, we can deliver your statements by USPS anywhere in the continental US in just two days!
- eVIEW – Enhance customer service with PDFs of your bills and statements that can be easily reprinted, e-mailed or faxed for customers at any time.
- eTRAX – Maintain total control of your documents with a system that gives you online access to real-time account information 24/7.
- eSTATEMENT – Your customers can view their most current or any number of archived statements by logging onto a page that is hosted on our website but appears on yours. In addition, our eStatement notification system can automatically send your customer an e-mail when their statement is ready for viewing..
- eREMIT – Online bill presentment and payment gets your statements to customers faster, while reducing billing costs and recouping some payments sooner than with print.
- Disaster Recovery – Our comprehensive disaster recovery plan ensures your data and projects are always safe and secure.
- NCOALink™ – We guarantee accuracy and quick delivery with the USPS National Change of Address program.
- In-House Design – Create more meaningful customer relationships by adding personalization, color and dynamic charting to bills and statements.
For more information, email info@datamatx.com or call 800.943.5240.
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