Your customers want
channel choices, you want information - and you need it fast. We can
provide both.
eSTATEMENTS
Access current or past account statements online
anytime, anywhere.
We can
provide you with an electronic statement to complement your print
that will give your customers fast up-to-date access to their
personal information. Customers can view their most current
statement or any number of archived statements by logging into a
page that is housed on our Web site, but appears on yours. We offer
the convenience and flexibility of both HTML and PDF formats to give
customers the most immediate access to their important documents. In
addition, our eStatement notification system can automatically send
them e-mails when their statement is ready for viewing, while our
robust tracking and reporting capability allows you to understand
who is using your eStatement service and how they are using it.
eREMIT
Provide customers with an alternative payment option that
is easy for them and profitable for you.
Our
eRMIT online bill payment capability will save your customers time
and postage costs and strengthen their satisfaction and loyalty with
your firm. And since e-payers have been proven to pay earlier and
more consistently, you will enjoy faster collection, reduced payment
processing time and fewer late collections. You can even send an
e-mail to customers who haven't yet paid a few days before their due
date.
eAPPROVE
With
our eAPPROVE system, you can authorize statements for printing and
viewing or reject them on account-by-account or
statement-by-statement basis. With our tiered permission
levels, you can review lists of users with an entire customer
service team or one-on-one with your controller, while restricting
access to specific viewers. eAPPROVE has proven extremely useful in
legal processes and is in compliance with the Fair Debt Collection
Practices Act.
eAPPROVE Job Listing
list of jobs pending approval, and/or the date and time jobs were
approved, and who approved the job(s) for processing by DATAMATX.
Provides total number of mailing pieces and images produced.
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