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Rapid growth, deregulation and increasing competition are key business challenges facing credit unions today. With many large credit unions now able to offer the same services as major banks, it’s more important than ever to enhance the customer experience. Credit unions need to stay ahead of the game with sophisticated, personalized statements that are easy to read—and can be conveniently accessed online for customers who prefer electronic viewing. At DATAMATX, we help credit unions meet their changing business needs by providing printed and electronic billing solutions that offer:
- Faster Time to Market – With three production facilities nationwide, we can deliver your statements by USPS anywhere in the continental US in just two days!
- eVIEW – Enhance customer service with PDFs of your bills and statements that can be easily reprinted, e-mailed or faxed for customers at any time.
- eTRAX – Maintain total control of your documents with a system that gives you online access to real-time account information 24/7.
- eSTATEMENT – Your customers can view their most current or any number of archived statements by logging onto a page that is hosted on our website but appears on yours. In addition, our eStatement notification system can automatically send your customer an e-mail when their statement is ready for viewing.
- eREMIT – Online bill presentment and payment gets your statements to customers faster, while reducing billing costs and recouping some payments sooner than with print.
- Disaster Recovery – Our comprehensive disaster recovery plan ensures your data and projects are always safe and secure.
- NCOALink™ – We guarantee accuracy and quick delivery with the USPS National Change of Address program.
- In-House Design – Create more meaningful customer relationships by adding personalization, color and dynamic charting to bills and statements.
For more information, email info@datamatx.com or call 800.943.5240.
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